A rather common problem with HP Photosmart 5520 printer is that sometimes the printer might show the offline status. This is usually displayed in printers because there is some connection error between the printer and the device it is supposed to connect to. You can determine that the HP Photosmart 5520 printer says offline when the printer is not displaying anything on its screen or is not responding to any of the steps which are being asked from the printer itself. This is how you know that HP Photosmart 5520 printer is offline because it is not responding.
There may be other reasons also because of which the HP Photosmart 5520 printer is showing offline status. This may involve things like having a paper jam issue. Other problems which could lead to the printer showing an offline status would involve things like a cable or wire connection problem.
However there are several simple steps one can take to ensure that the HP Photosmart 5520 printer displays an online status once again. This problem can easily be fixed by the customers or users themselves and does not need customer service help. These steps are simple and easy to follow as well, and it is recommended to go over all the steps before external help is sought from website or technicians.
• How to fix the HP Photosmart 5520 printer when it shows offline?
- Manually check all the wires and cables
Make sure you check if all the cables are connected to the printer and the computer correctly. This would be causing issues and making your HP Photosmart 5520 printer display an offline status on its screen.
- Change the offline settings
For this you have to go to control panel, after this then go to devices and printers, and then head over to the option to view what is currently printing in the printer log. Then make sure that your printer is selected. Select the printer correctly. Make sure you pick the HP Photosmart 5520 printer. After this change the printer setting from offline to online.
Once you have done this, make sure you switch off the computer and printer and then switch them on again before using it.
- Cancel the printer queue
All the printing tasks which have been assigned to the printer need to be cancelled. The printer queue should be emptied. And then restart the printer, computer.
- Printer driver related issue
There could be an offline status being displayed because of some printer driver related problem. What you could do here is either download the printer driver software once again or download all the updates on it.
We hope that you get the solution regarding the printer issues. Our team is always available for your Printer related any problem any time 24 x 7. Call our Toll-Free Number:- +1-844-753-9392.
Also Read:- How to Find WPS Pin on HP Printer